East Coast Eurowerks, located in Wilmington NC, is a locally owned and operated automotive service and repair shop specializing in Volkswagen and Audi.

Serving the Wilmington and surrounding areas since April 2013, our focus is to provide customers with a better Volkswagen and Audi service experience. We strive to provide transparency and clarity with diagnostics and repairs, assuring that our customers leave with a better understanding of repairs, procedures, and the future care of their vehicle.

Services

We service all Volkswagen and Audi models, diesel and gas, from oil and filter changes, to scheduled maintenance and dash light diagnoses, to major engine repairs. Our staff is factory trained, and we have current dealership level diagnostic tools and experience. Having the most current level diagnostic tools allows us to handle service or programming on models up to 2017. We use only OEM parts, fluids, and chemicals to insure your vehicle continues to operate the way Volkswagen and Audi designed it. All repairs are covered by a Nationwide 3 year / 36,000 mile warranty and include a 1 year roadside and towing assistance.

To help eliminate "suprise" repairs and service, we perform a free 17 point vehicle inspection every 60 days since the last time your vehicle was in the shop, to keep you informed of the condition of your vehicle. This inspection allows us to pinpoint items that may need attention in the future, so that you can plan accordingly, and be better prepared for when repairs are needed.

TIMING BELT SERVICE

If the timing belt fails, it can cause internal damage to your engine, requiring expensive repairs. We offer a timing belt service with a parts warranty ranging from 50K to 100K miles (depending on engine).

BRAKE SERVICE

We use only the available OE brands that VW and AUDI use, because they fit, perform and function the best. We can perform pad/rotor replacement, flushes, repairs and diagnosis of ABS, brake and Traction Control systems.

MAINTENANCE

We adhere to the factory recommended maintenance schedule, again using only OE brands but at a fraction of the dealership cost. From oil filters to spark plugs, we utilize the highest quality parts at great prices.

TRANSMISSION

Let us keep your transmission shifting smoothly with factory scheduled services. If needed, diagnosis of transmission system complaints, fault codes, and most minor repairs.

DASH WARNING LIGHTS

Check engine light, airbag, glow plug, particulate filter, steering, or bulb indicator light on in your vehicle? With dealer level scan tools and factory trained technicians, we can correctly diagnose and repair any of your dash warning lights.

AIR CONDITIONING

With state of the art machines and the experience to back it up, we have the knowledge and skill to perform A/C system diagnosis and repairs - anything to help keep you cool.

Frequently Asked Questions

Yes, in order to correctly diagnose your issue, it requires a expensive scan tools and testing equipment, along with proper training and experience to put that information to work.
We are unable to offer a loaner at this time.
No, we are open Mon-Thur 8am to 5pm and Fri 8am to 3pm, we're closed on the weekends to spend time with our families. If an issue should arise after work hours, there is a key drop in the large bay door and we will contact you the next work day.
Yes, the diesel vehicles are a large portion of our customer base, from glow plugs and diagnosis, to rebuilding leaking injection pumps, to drivability concerns. We have extensive factory training and years of experience with the diesel engines.
No, we will always give you an accurate estimate up front - before any work is started. We will contact you if any other work is needed, with an updated estimate, before performing any other repairs.
Yes, in order for us to perform the work in a prompt and timely manner, we keep an organized schedule. Please call 910-859-7757 or email us for an appointment.
Yes, we use the full synthetic motor oils that meet the specification from VW/AUDI required for the extended oil changes and OEM brand filters.

Testimonials

What can you say about an oil change, but there were no leaks. After talking with Craig and overhearing him talk with customers, I felt this is a garage I can trust to take care of both me and my car.
Larry W.

Friends

Wilmington Motor Works
BMW, Mercedes and Mini Repair
300 Old Dairy Rd
Wilmington NC 28405
910-399-1795
www.wilmingtonmotorworks.com

Derhams Alignment
6609 Market St.
Wilmington NC 28405
910-795-0983
www.derhamsalignment.com

Euro-Tek
Land Rover Specialists
6428 Amsterdam Way
Wilmington NC 28405
910-538-9970
www.eurotek-us.com

Thomas Towing
6428 Amsterdam Way
Wilmington NC 28405
910-399-7119

About | Team

ABOUT US

It is our goal to provide you with the best service and repair experience possible, and to diagnose and repair your vehicle correctly, the first time. We strive to make sure, when you enter our shop and when you leave, that you feel welcomed and comfortable, and that you understand the repairs or service performed. We believe in the quality of VW and AUDI and look forward to maximizing you Service or Repair experience at East Coast Eurowerks.

 

Cain Ward and Craig Kiser, the shop’s owner and operators, are looking forward to serving you and your vehicle at East Coast Eurowerks.

Both Cain and Craig have been working as technicians for over 14 years each, Cain working at VW dealerships for 10 of those years and Craig for around 11 years at VW dealerships. Over those years, they both received extensive factory training, and both have a very technical knowledge of these brands.

 

Craig Kiser - Owner/Technician

Click to Read Craig's Bio
info@eceurowerks.com

Born and raised in North Carolina, and living in the Wilmington area since 2009. Craig attended Universal Technical Institute in Mooresville, North Carolina in 2001 and after graduating was hired at Bill Black VW in Greensboro NC. After 6 months Bill Black VW was bought by Flow Motors of Greensboro and Craig continued working there up until 2009, when he moved to Wilmington to work at Bob King VW. Craig continued working at Bob King VW until June 2013, when East Coast Wagen Werks opened.

×
Craig Kiser - Owner/Technician

Craig Kiser - Owner/Technician

Click to Read Craig's Bio

Cain Ward - Owner/Technician

Click to Read Cain's Bio
info@eceurowerks.com

Cain was raised in Southport, North Carolina and still lives there with his wife and canine family. He attended Universal Technical Institute in Houston, TX in 2001 and after graduation worked at Cape Fear Land Rover for 4 years. He began working for VW in 2007, first at Low Country VW in Charleston and then later at Bob King VW in 2010. He continued working at Bob king until October 2014, when he began at here at the shop.

×
Cain Ward - Owner/Technician

Cain Ward - Owner/Technician

Click to Read Cain's Bio

Contact

Call

Visit

East Coast Eurowerks
24B Station Road
Wilmington, NC 28405

(Located directly behind Lee's Professional Service)

Hours

Monday - Thursday: 8am - 5pm

Friday - 8am-3pm

Social

Send a Message


Name

Email

Subject

Message

Request Appointment  »